The Ethical Lettings Charter is a statement of intent, a declaration of decency and one part of the answer.
Letsby Avenue are proud introduce our code of ethics. We are the only Letting Agents in Leeds and West Yorkshire to comply with the Code of Ethics charter. We are committed to providing the best service through fairness and integrity.
The code of ethics charter enables us to demonstrate our commitment to changing the way that lettings are administered in Yorkshire. We keep our fees low and at cost price and even cut out fees altogether where we can. The private rented sector is the most common form of housing tenure in the United Kingdom but it’s also fraught with dishonesty and unfairness with letting agents charging extortionate fees with no real justification.
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Letsby Avenue are leading the way to prove that Letting Agents do not need to charge unnecessary fees or charges to landlords or tenants. Our code of ethics charter and low fees along with excellent customer service are enabling us to lead the way in helping to reduce the shame that has been brought on letting agents across the UK.
You can do you bit by helping us to help you. Please give us a call to see how we can provide a cost effective, ethical way of letting your property where customer service, fairness, honesty and integrity are our key to success.
Call: 0113 887 9944
The Letsby Avenue Code of Ethics Charter:
We will promote the advantages of recurring Assured Shorthold Tenancies to our clients and encourage their use as much as possible.
We will commit to providing recurring Assured Shorthold Tenancies at no extra cost to landlords or tenants. We will commit to full transparency of our fees, including the costs used to justify them. We will promote reasonable deposits of not more than 6 week’s rent, place these in one of the three accredited tenancy deposit protection schemes and provide tenants with all relevant documentation as defined in statute. We will not charge landlords any fees or charges apart from the agreed commission rate. We will not charge tenants no more than the cost price of referencing and credit checks.
We will advise client landlords of their statutory obligations regarding gas and electrical safety checks at the start of each new tenancy and will make every effort to see that the law is upheld. We will actively promote the provision (and maintenance) of smoke detectors and carbon monoxide alarms where required and encourage that documentation is made available to tenants. We will encourage landlords to carry out all improvements recommended (not merely those required) by any Council Improvement Order and will ensure that repairs in all managed properties can be carried out within a reasonable time frame and to a proper professional standard.
We will commit to maintaining up to date information on any Landlord Licensing schemes in our area of operation and promoting compliance from landlord clients